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Drapery Curtain Rods Privacy Policy

At Drapery Curtain Rods we are committed to respecting & protecting your privacy. While we collect some information from you, it is our committed policy to ensure that all of your personal information remains private and secure. As part of our privacy policy, we: (1) provide a privacy notice and/or a link to this Privacy Policy statement on all pages that ask for personal information; (2) will not sell or release personal identifying information about you to any other party without first obtaining your consent, unless it is required by law; and (3) will not knowingly collect or use personal identifying information from children younger than 13 without obtaining verified parental or guardianship consent as specified in the Children's Online Privacy Protection Act of 1998 and all other applicable laws.

1. What Information We Collect

When you visit our Web site, Drapery Curtain Rods collects basic information regarding user behavior, and does not collect information such as your financial status, sexual orientation, and other sensitive categories. The information that we collect includes which pages are visited, how users navigate our website, the types of products purchased, and any feedback voluntarily supplied from our visitors. We then aggregate this information with volumes of other pieces of information to improve our site for you.

- Cookies
We may assign your computer browser a unique random number, called a “cookie.” These provide a secure way for us to verify your identity, personalize your experience on our Web site, speed navigation, keep track of items, and make your visit to our site more convenient. Your privacy and security are not compromised when you accept a cookie from our Web site, and we do not use cookies to collect sensitive personal information.
We also use cookies to remember information you gave us so you don’t have to reenter that data every time you visit our site. By showing us how and when users use our website, cookies also help us see which areas are popular and which are not. Many improvements and updates to our site are based on data such as the total number of visitors, time spent on page and pages viewed. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies, but that also can disrupt some of the functions when you use our site.

- Goole Remarketing
Drapery Curtain Rods also uses a feature called Google AdWords Remarketing. This allows us to reach people who previously visited our website, and match the right people with the right message. Google Remarketing allows us to show ads about Drapery Curtain Rods when users browse other websites that are part of the Google Content Network. We do this by using cookies to serve ads based on someone's past visits to our website. You can opt out of Google's use of cookies by visiting the Ads Preferences Manager.

- Personal Account Information
When you create an account with us, you provide to us such personal information as: first and last name, billing address, shipping address, e-mail address, telephone number, credit card account number, and the names of items you purchase from us. We collect this information on the pages where you create your account and at other pages where you sign up for our services.

-Newsletter/Sales Alerts Subscription
By signing up to our Sales Alerts Newsletter you permit Drapery Curtain Rods to send you email alerts of our upcoming sales and specials. Your information will not be sold, rented or leased to third parties. You can opt out of receiving these alerts by following the opt out instructions in these emails.

2. How We Use It

Based on this information given on your account, Drapery Curtain Rods fills, ships, and provides you with information about your order (i.e., whether your order has been received, processed, or shipped). We ask for your phone number (but this is not required) in the event that our service representatives can’t reach you by email. We use your mailing address not only to ship you orders, but also to tell you about special offers, products, or events we think will interest you (as we do by e-mail). If you would like to opt out of receiving ground mail offers from us please email us and in the subject line write: “full name: Opt out of ground mail advertising”. Credit card information is used to bill you for products you have ordered and to track sales.

3. Whom We Share That Information With

- Credit Card Processing and Security
All your order information (i.e., your name, address, and credit card number) is encrypted using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn’t accessible from the Internet. We train all of our employees in how to best safeguard your confidential information.
Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by telephone. Or you can pay by check, and the product will be shipped once your check has cleared.

- Advertiser Links
Drapery Curtain Rods does work with certain advertisers who require that we disclose information about their customers who visit their Web site through the linkage from our Web site. This information is not disclosed in an individual capacity, but only in an aggregate way. Information such as numbers of “hits,” and average contacts per user are disclosed. In return, these advertisers share similar aggregate information with us, as to what happens on their Web site from these contacts.

- Special Promotional Offers
From time to time, Drapery Curtain Rods likes to share with you special promotional offers, which have been specially screened by us and can provide valuable savings to you. All of our customers are given the opportunity to not receive these offers, if they so choose, by responding to the unsubscribe directions in any of these e-mails.

4. How You Can Change the Information

If at any time you would like to change any information in your account, just log in by clicking the “My Account” button at the top of every page. Once you are logged in, you can change or update your e-email address, password, billing address, payment options, shipping options, and other information.

5. How to Stop Us from Gathering Information about You

To unsubscribe from any e-mail messages, simply hit Reply to any message you receive and type the words “UNSUBSCRIBE” in the subject field. Please reply to the e-mail using the e-mail address from which you have received mailing from us, and we will remove you from our list, no questions asked. If you have more than one e-mail address, please include those others in your e-mail body as well.
You will be given periodically an opportunity to notify us of your preferences for receiving notifications and special offers. You can choose to receive news of these special opportunities in addition to updates on site features and new services, or you can choose not to receive them. Simply follow the instructions that are given to you at the time, and we will update our records accordingly.

6. Protecting the Privacy of Children Under 13

Drapery Curtain Rods does not knowingly collect any personal information from a child without the consent of the child’s parent(s) or guardian(s). Before signing up for a service that requires disclosure of personal information, children under 13 are advised to obtain parental consent. By participating in such a service, the user is representing that he or she is in compliance with this paragraph. We suggest that parents become involved with their children’s access to the Internet and our site, to ensure that their child’s privacy is always well protected.

7. Other

By using our Web site, you consent to the collection and use of your information by us, as described in this policy. We will not monitor, edit, or disclose the contents of e-mail, correspondence, orders, or any other electronic communications received from you, unless required in the course of normal maintenance of this Web site or we’re required to do so by law or in good-faith belief that such an action is necessary to: (1) comply with the law or legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect the personal safety of our users or the public.
Drapery Curtain Rods fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.
We want you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to those third-parties’ privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever you’re interacting with any Web site.
Drapery Curtain Rods may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your acceptance of agreement to Drapery Curtain Rods’s Privacy Policy.

We welcome comments and question. Please contact us at [email protected].